{"id":13776,"date":"2026-08-17T22:35:50","date_gmt":"2026-08-17T19:35:50","guid":{"rendered":"https:\/\/wireless.md\/warranty\/"},"modified":"2026-08-17T22:35:50","modified_gmt":"2026-08-17T19:35:50","slug":"warranty","status":"publish","type":"page","link":"https:\/\/wireless.md\/ro\/warranty\/","title":{"rendered":"\u0413\u0430\u0440\u0430\u043d\u0442\u0438\u0439\u043d\u044b\u0435 \u0443\u0441\u043b\u043e\u0432\u0438\u044f"},"content":{"rendered":"<h2>Condi\u021biile de garan\u021bie Wireless<\/h2>\n<p><em>Garan\u021bia legal\u0103 de conformitate \u0219i garan\u021bia comercial\u0103<\/em><\/p>\n<p>Pentru produsele noi de folosin\u021b\u0103 \u00eendelungat\u0103, r\u0103spunderea legal\u0103 a v\u00e2nz\u0103torului pentru conformitate este de 2 ani. Garan\u021bia comercial\u0103 de 12 luni este suplimentar\u0103 \u0219i nu limiteaz\u0103 drepturile legale ale consumatorului.<\/p>\n<h3>1. Garant \u0219i aplicabilitate<\/h3>\n<p>Garant: S.C. Eventica Grup S.R.L., IDNO 1006600006870. Condi\u021biile se aplic\u0103 produselor noi v\u00e2ndute prin wireless.md, punctul fizic sau direct de companie consumatorului final. Pentru B2B se aplic\u0103 contractul \u0219i normele imperative.<\/p>\n<h3>2. Termene<\/h3>\n<ul>\n<li>Garan\u021bia legal\u0103 de conformitate \u2014 24 luni de la livrare.<\/li>\n<li>Garan\u021bia comercial\u0103 \u2014 12 luni de la livrare; f\u0103r\u0103 cost suplimentar.<\/li>\n<li>Repara\u021bie postgaran\u021bie \u2014 minimum 6 luni pentru repara\u021bia efectuat\u0103, \u00een cazurile prev\u0103zute de lege.<\/li>\n<li>Suspendarea termenului \u2014 perioada remedierii prelunge\u0219te termenul relevant.<\/li>\n<\/ul>\n<h3>3. Ce este acoperit<\/h3>\n<ul>\n<li>Neconformitatea cu caracteristicile declarate \u0219i contractul.<\/li>\n<li>Defect de fabrica\u021bie constatat \u00een utilizare normal\u0103.<\/li>\n<li>Defect hardware sau al elementului digital obligatoriu care \u00eempiedic\u0103 utilizarea normal\u0103.<\/li>\n<li>Diagnostic, repara\u021bie sau alt remediu legal f\u0103r\u0103 costuri pentru consumator.<\/li>\n<\/ul>\n<h3>4. Ce nu constituie caz de garan\u021bie<\/h3>\n<ul>\n<li>Deteriorare mecanic\u0103, lovire, c\u0103dere, lichid, foc, supra\u00eenc\u0103lzire sau utilizare contrar\u0103 instruc\u021biunilor, dac\u0103 au cauzat defectul.<\/li>\n<li>Deschidere, repara\u021bie ori modificare neautorizat\u0103, deteriorarea seriei.<\/li>\n<li>Uzura normal\u0103 \u0219i reducerea natural\u0103 a capacit\u0103\u021bii bateriei, dac\u0103 nu reprezint\u0103 neconformitate.<\/li>\n<li>Probleme ale aplica\u021biilor, conturilor, re\u021belelor ori serviciilor ter\u021be care nu sunt defecte ale produsului.<\/li>\n<li>Pierderea datelor, dac\u0103 nu este cauzat\u0103 de \u00eenc\u0103lcarea obliga\u021biilor v\u00e2nz\u0103torului.<\/li>\n<li>Deteriorarea HOVERAir prin incident, zbor \u00een condi\u021bii interzise\/neadecvate sau nerespectarea regulilor \u2014 dup\u0103 evaluarea tehnic\u0103 \u0219i juridic\u0103 a cauzei.<\/li>\n<\/ul>\n<h3>5. Sesizarea<\/h3>\n<ul>\n<li>Notifica\u021bi neconformitatea f\u0103r\u0103 \u00eent\u00e2rziere nejustificat\u0103 \u0219i, pentru consumator, \u00een cel mult 2 luni de la constatare.<\/li>\n<li>Prezenta\u021bi produsul, descrierea problemei \u0219i dovada disponibil\u0103 a achizi\u021biei. Lipsa bonului nu exclude automat alte probe admisibile.<\/li>\n<li>Preda\u021bi accesoriile de \u00eenc\u0103rcare\/asociere numai dac\u0103 sunt necesare diagnosticului.<\/li>\n<li>\u00cenainte de predarea dispozitivului conectat, face\u021bi backup, deconecta\u021bi conturile \u0219i \u0219terge\u021bi con\u021binutul sau conveni\u021bi accesul limitat.<\/li>\n<\/ul>\n<h3>6. Remedii \u0219i termene<\/h3>\n<p>V\u00e2nz\u0103torul aplic\u0103 ordinea \u0219i condi\u021biile legale pentru repara\u021bie, \u00eenlocuire, reducerea propor\u021bional\u0103 a pre\u021bului sau rezolu\u021biunea contractului\/rambursare. Repara\u021bia ori \u00eenlocuirea se realizeaz\u0103 \u00een termenul legal; cadrul actual prevede 14 zile calendaristice, dac\u0103 un alt termen admisibil nu este convenit cu consumatorul. Refuzul se motiveaz\u0103 \u00een scris, cu rezultatul diagnosticului.<\/p>\n<h3>7. Date \u0219i con\u021binut<\/h3>\n<p>Wireless.md nu solicit\u0103 parole dac\u0103 diagnosticul este posibil f\u0103r\u0103 ele. Accesul la con\u021binut este permis numai c\u00e2nd este necesar \u0219i este documentat. Transmiterea c\u0103tre produc\u0103tor se limiteaz\u0103 la minimul tehnic. Materialele de service se \u0219terg conform termenului aprobat.<\/p>\n<h3>8. Contact \u0219i men\u021biune obligatorie<\/h3>\n<p>Sesiz\u0103ri: contactele wireless.md; adresa de coresponden\u021b\u0103 \u2014 str. Rena\u0219terii Na\u021bionale 7, Chi\u0219in\u0103u. Prezenta garan\u021bie comercial\u0103 nu afecteaz\u0103 \u0219i nu limiteaz\u0103 drepturile consumatorului prev\u0103zute de Legea nr.105\/2003.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u0413\u0430\u0440\u0430\u043d\u0442\u0438\u0439\u043d\u044b\u0435 \u0443\u0441\u043b\u043e\u0432\u0438\u044f Wireless \u0417\u0430\u043a\u043e\u043d\u043d\u0430\u044f \u0433\u0430\u0440\u0430\u043d\u0442\u0438\u044f \u0441\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0438\u044f \u0438 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u0430\u044f \u0433\u0430\u0440\u0430\u043d\u0442\u0438\u044f \u0414\u043b\u044f \u043d\u043e\u0432\u044b\u0445 \u0442\u043e\u0432\u0430\u0440\u043e\u0432 \u0434\u043b\u0438\u0442\u0435\u043b\u044c\u043d\u043e\u0433\u043e \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u044f \u0437\u0430\u043a\u043e\u043d\u043d\u0430\u044f \u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u0441\u0442\u044c \u043f\u0440\u043e\u0434\u0430\u0432\u0446\u0430 \u0437\u0430 \u0441\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0438\u0435 \u0441\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u0442<\/p>","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13776","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wireless.md\/ro\/wp-json\/wp\/v2\/pages\/13776","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wireless.md\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wireless.md\/ro\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/wireless.md\/ro\/wp-json\/wp\/v2\/comments?post=13776"}],"version-history":[{"count":0,"href":"https:\/\/wireless.md\/ro\/wp-json\/wp\/v2\/pages\/13776\/revisions"}],"wp:attachment":[{"href":"https:\/\/wireless.md\/ro\/wp-json\/wp\/v2\/media?parent=13776"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}